Privacy Policy | Industrial81 NEW WEBSITE

Last updated: August 2026

At Industrial81, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect information when you visit our website, contact us or place an order.

Information we collect

When you make an enquiry or place an order, we may collect information such as your name, email address, telephone number, billing and delivery address, and details relating to your order.

We may also receive information automatically when you use our website, such as information about your device, browser and how you use the site. Cookies and similar technologies may be used for the operation and improvement of the website.

How we use your information

We use your personal information to process and fulfil orders, arrange delivery, respond to enquiries, provide customer service, maintain appropriate business records, improve our website and services, and comply with our legal obligations.

Payments

Payments made through our website are processed by the payment providers available at checkout. Industrial81 does not receive or store your full payment card details.

Sharing your information

We do not sell your personal information. We may share information where necessary with companies that help us operate our business, such as payment providers, website service providers and delivery or courier companies. We may also disclose information where required by law.

How long we keep your information

We keep personal information only for as long as reasonably necessary for the purposes for which it was collected and to meet our legal, tax and accounting obligations.

Our website may use cookies and similar technologies to make the website work correctly, understand how it is used and, where applicable, provide additional functionality. Where consent is required, you can choose your cookie preferences through the cookie banner or settings provided on the website.

Your rights

Under UK data protection law, you may have rights relating to your personal information, including the right to request access to it, ask us to correct inaccurate information, request deletion in certain circumstances, restrict or object to certain uses of your information, and request a copy of certain information.

If you have a question about your personal information or would like to exercise any of these rights, please contact us using the details provided on our website.

You also have the right to make a complaint to the UK Information Commissioner’s Office (ICO) if you have concerns about how your personal information has been handled.

If you have any questions about this Privacy Policy or how we handle your personal information, please contact Industrial81 using the contact details provided on our website.

Industrial81
Halesowen, West Midlands, UK
Telephone: 07921 568005